We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
At Oakbank Animal Hospital, we understand that it can be a very difficult decision when it’s time to say goodbye to your beloved companion. For our cats, we often look at the quality of life over the quantity of life. Our veterinarians are here to guide you and help you in making this decision. We believe that relieving your cat of suffering when their quality of life is no longer enjoyable is the best thing we can do for them at the end of their lives.
When should I consider pet euthanasia?
After your cat is administered a sedative, the euthanasia solution is administered by intravenous injection. This drug works very quickly and is painless and humane for your cat. Some cat owners choose to be present during the procedure while others choose not to be present. Either choice is appropriate for you and your beloved pet. We will support and help you through this process and walk you through each stage.
Do you do house calls?
Saying goodbye to your cat in the privacy of your own home can be a very comforting experience. This is why we offer house call services for our regular patients who feel that a scheduled at-home euthanasia is the right choice for their family.
What is the cost of at home or in-hospital euthanasia?
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 204-444-3615. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 7:30 am - 6:00 pm. Saturday: 8:00 am - 2:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.