Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Due to higher than normal call volumes and an increase in COVID-19 inquiries, the response time for messages submitted through the form below is longer than usual. We recommend giving us a call at 204.444.3615 with your questions.
Note: There is currently a 3-4 day wait time for email responses.
We sincerely appreciate your patience and understanding.
Last updated: June 25, 2020
Dear Clients,
With recent changes to restrictions on businesses, we are pleased to advise that the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Clients are now able to enter the hospital with their pets for their appointments. We ask that clients wait in the reception area while the doctor and their assistant perform the exam in the designated exam room. After the appointment, the doctor will come out and talk to the client in the waiting area.
Continue the use of credit cards as the preferred payment method. Debit will be accepted if needed.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 5:30 pm - Friday: 8:00 am - 5:00 pm - Saturday: 8:00 am - 1:00 pm - Sunday: CLOSED
Note: After-hour emergency services are available for regular clients only.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
